Case Study Snapshot
DWTC hosts over 500 events annually, welcoming more than three million visitors. The venue spans 1.3 million feet of exhibition space, 21 halls, and more than 40 meeting rooms. They are regions number one player when it comes to events industry. It acts as a business tourism magnet for Dubai. DWTC partnered with KPIT to design and implement state-of-the-art system to track and manage assets in real-time. DWTC's goal was to offer every visitor a seamless experience using cutting edge digital technology.
They decided to use Microsoft Azure IoT services, which eliminates errors arising from manual systems where employees previously had to enter serial numbers. They now have improved decision-making, gained complete asset insight, reduced costs and eliminated errors
"With the heat map that is now made available to us using the KPIT solution, we are now able to track the actual location of the asset without having to to outsource the equipment when there is a certain surge in the demand during the shows. KPIT Digital is Highly Innovative"
Muhammad Asif
Director, Enterprise Applications, Information Technology Department
Dubai World Trade Centre
Outcome
Elevation of customer experience through asset management
Real-time asset tracking
Integration of Cloud Based Asset tracking solution with on-premises Oracle E-Business Suite ERP
Productivity and efficiency through sensor data
Elimination of errors from manual systems
Complete insights into availability of assets with advanced data analytics capability
Decision making improvement and cost reduction
Success Stories
Dubai World Trade Centre (DWTC) elevate their customer experience with Internet-of-Things.

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